Yes, I have confidence in them. I didn’t have to go to customs to collect the doll. UPS does this automatically at no additional cost to me. When I received the doll, everything I ordered was in the box. Everything is packed well so no damage occurs during shipping. Upon arrival, the box was in excellent condition and the contents intact. All in all, it was a first-rate shopping experience and will remain my doll seller of choice when I look for quality service and products in the future. 🙂 🙂